隐私政策

我们致力于维护您个人身份信息(以下简称 »个人信息 »)的准确性、机密性和安全性。为此,我们的隐私政策规范着我们在收集、使用和披露个人信息过程中的一切行为。本政策以加拿大标准协会《个人信息保护示范守则》及加拿大《个人信息保护与电子文件法案》确立的准则为基础。

一、 引言
我们负责保管并保护所掌控的个人信息,已指定专人负责监督隐私政策的合规执行。

二、 目的说明
我们收集、使用及披露个人信息旨在为您提供所申请的产品或服务,并向您推荐可能感兴趣的其他产品服务。我们将在收集信息前或当时明确告知收集目的。某些情况下,信息收集目的可能不言自明(如订单流程中需提供姓名、地址及支付信息时),此时可视为默示同意。

三、 同意条款
除法律要求或允许的情况外,我们收集、使用或披露个人信息必须征得您的知情同意。提供个人信息始终是您的自由选择,但若拒绝提供某些信息可能会影响我们为您提供服务的能力。我们不会将信息收集作为提供产品或服务的前提条件,除非该信息是服务交付的必要条件。

四、 收集限制
所收集的个人信息将严格限定于实现既定目的所需的必要范围。在获得您同意后,我们可能通过面谈、电话、邮件、传真或网络等方式收集信息。

五、 使用、披露及留存限制
个人信息仅限用于收集时所声明的目的,或依据法律要求/允许的范围使用披露。信息的留存期限以满足收集目的所需时间为准,或遵循法定要求。

六、 准确性保证
我们将确保个人信息在实现使用目的所需的范围内保持准确、完整并及时更新。

七、 安全防护措施
我们将根据信息敏感程度采取相应等级的安全保障措施,通过一切合理预防手段防止个人信息遭受丢失、滥用、越权访问或泄露。

八、 政策公开性
我们将向您公开关于个人信息管理的政策与实践。

九、 信息访问权
您有权要求查询个人信息的存储、使用及披露情况,并可核查信息的准确性和完整性。若情况允许,您可提出修正要求。但根据法律规定,在某些情况下我们可能无法披露特定信息(如涉及他人隐私或存在法律、安全及商业机密限制时)。

十、 投诉与建议
如对本政策或我们的实践存在任何疑问,请联络:
support@rayensoft.com

补充说明

■ Cookie技术
Cookie是访问我们网站时可能存储在您硬盘中的小型数据文件。我们使用Cookie旨在优化网站功能,某些情况下可为访客提供个性化在线体验。

多数浏览器默认自动接受Cookie。您可调整浏览器设置以阻止Cookie或接收提示。但需注意,禁用Cookie可能导致网站性能无法达到最佳状态。

■ 第三方网站
本网站可能包含不受本政策约束的第三方链接。尽管我们尽力筛选具有高标准隐私保护的网站,但一旦离开本网站,本政策即不再适用。我们对第三方网站的隐私实践概不负责,建议您查阅其隐私声明以了解相关信息处理方式。

Privacy Policy

中文版:

 隐私政策

 We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information (« Personal Information »). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Information. Our privacy policy is based upon the values set by the Canadian Standards Association’s Model Code for the Protection of Personal Information and Canada’s Personal Information Protection and Electronic Documents Act.

1. Introduction

We are responsible for maintaining and protecting the Personal Information under our control. We have designated an individual or individuals who is/are responsible for compliance with our privacy policy.

2. Identifying Purposes

We collect, use and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your name, address and payment information is provided as part of the order process.

  

3. Consent

Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.

 

4. Limiting Collection

The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, facsimile, or the Internet.

 

5. Limiting Use, Disclosure and Retention

Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law.

 

6. Accuracy

Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

 

 7. Safeguarding Customer Information

Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.

 

8. Openness

We will make information available to you about our policies and practices with respect to the management of your Personal Information.

 

9. Customer Access

Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.

 

10. Handling Customer Complaints and Suggestions 

You may direct any questions or enquiries with respect to our privacy policy or our practices by

contacting:

support@rayensoft.com

 

Additional Information

 

Cookies

A cookie is a small computer file or piece of information that may be stored in your computer’s hard drive when you visit our websites. We may use cookies to improve our website’s functionality and in some cases, to provide visitors with a customized online experience.

Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.

 

Other Websites

Our website may contain links to other third party sites that are not governed by this privacy policy. Although we endeavour to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third party websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.